Delete a Folder and Move the Cases

NOTE: You must already have a receiving folder for the moved cases before beginning this task.

1. On the left, click the Case Management navigation button to open the Cases page.

2. Click the Folders navigation tab to open the Folders page.

3. In the left column of the Folder Management grid, select the check box for the folder you want to delete.
4. On the Folder Management toolbar, click Delete Folder and Move Cases and then click the destination folder to where the cases will move.

5. On the Confirm dialog box, do one of the following:

   • Click Yes to delete the selected folder and move its cases to the destination folder.

   • Click No to return to the Folder Management grid without deleting the selected folder and moving its cases.